Back in March, I wrote about my first experience with Ubuntu. Although it was a very pleasant one, I kept my Vista installed and couldn’t convince my wife to switch over. That meant that every time I got home, Vista was running. More often than not, I’d be too lazy to boot the PC back into Ubuntu and so I just ended up using more Vista than Ubuntu.

Well that’s not entirely fair, I would sometimes boot into Vista myself to use Photoshop. I know that Ubuntu comes loaded with GIMP, its own graphic editor with features comparable to Photoshop, but I was not at all interested in learning a new graphic editor when I had a perfectly good “paid for” one that I was already proficient with.

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As some of you may already know, Osama had some problems running Steam under Windows Vista.  He was frustrated and gave up on fixing it. I went over to his house a couple of nights ago and decided to take a look at this Steam problem. I use XP myself and haven’t experienced any problems with Steam before. After doing research on Google, a little experimenting and gulping down some tasty macaroons his wife made, I am happy to say I was able to solve his Steam problem. =)

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Yesterday, a friend of mine gave me an old laptop because I’m too cheap to buy a new one. It’s a Dell Inspiron 2500, a Celeron computer that was struggling with the Windows XP OS installed on it. The first thing I did was, of course, format the computer and reinstall XP on it. It gave it a little boost but nothing to write a blog post about.

Then, while chatting online with another friend, I explained my predicament to him. He suggested I install Ubuntu on the laptop. Now I’ve heard about Ubuntu before and many a friend and co-worker has tried to convert me to Linuxism. Although I love the idea of free open-source software, I wasn’t thrilled that many of my programs won’t even work. Still, with the laptop the way it was running with XP, no programs were working on it so I decided to take the plunge.

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Honestly, if you hire someone for a technical support position, shouldn’t you make sure they know about the product they’re supposed to be supporting? I worked as a technical support agent in the past, so I do know it’s a hard job. I appreciate that most of your clients are old techno-phobic half-blind dumb people who would need instructions to plug in a power cord. I appreciate that, but that is not me.

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